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Posted : Tuesday, March 19, 2024 10:25 PM
_*B Resort & Spa (Soon to be a Marriott Renaissance) is currently searching for a remarkable Director of Housekeeping for our resort near the Disney Springs area.
Our ideal candidate must be experienced in large luxury or resort rooms operation.
*_ _ *Company Overview:*_ Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets.
We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality.
We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.
_*Purpose:*_ Director of Housekeeping is responsible for overseeing all aspects of the housekeeping department and staff while ensuring cleanliness in line with brand standards and guest satisfaction.
The Director of Housekeeping manages and oversees daily housekeeping operations of the housekeeping staff while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Specifically, you would be responsible for maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms to the highest standards.
The Director of Housekeeping is also responsible for maintaining close communications with all departments as well as with the General Manager to manage priorities and demands, resolve conflicts and ultimately ensure proper resort cleanliness.
Finally, the Director of Housekeeping manages daily systems use, budgeting, forecasting, department management, cost controls and overall profitability, policy & procedure implementation, enforcement, meeting participation, and facilitation.
_*Essential Function of Job:*_ Oversee and manage the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
Conduct regular inspections of the resort to ensure adherence to cleanliness and maintenance standards.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Notify maintenance of any needed repairs.
Responsible for inspecting rooms daily to ensure cleanliness standards are being met.
Creates morning work assignments to ensure all areas of resort are properly maintained in accordance with cleanliness standards.
Ensure that the Housekeeping Manager issues assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Ensures that operational practices are uniform and conform to departmental practices.
Manage operating expenses to maximize costs while providing excellent guest services.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
*Qualifications:* College degree from an Accredited institution in Resort Management, Hospitality, or Business Administration desired.
*Six (6) or more years of housekeeping management experience* *in a similar role – Preferably in a resort.
* *Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):* Command of the English language both written and verbal.
Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs.
Ability to comprehend and follow instructions from supervisor.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.
--------------------------------------------------------------------------------------------- Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.
Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.
Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).
Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Paid Time Off (PTO) Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose “Performance Hospitality is an Equal Opportunity Employer.
All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, national origin, veteran, or disability status” Drug-free Workplace Job Type: Full-time Pay: $72,479.
45 - $83,136.
55 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Ability to Relocate: * Orlando, FL 32830: Relocate before starting work (Required) Work Location: In person
Our ideal candidate must be experienced in large luxury or resort rooms operation.
*_ _ *Company Overview:*_ Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US markets.
We take pride in our ability to deliver exceptional guest and associate experiences by focusing on inspiring individuals through a thoughtful delivery of self-expression hospitality.
We believe that providing innovative, cutting-edge practices, along with transparent communications, is a fundamental part of our commitment.
_*Purpose:*_ Director of Housekeeping is responsible for overseeing all aspects of the housekeeping department and staff while ensuring cleanliness in line with brand standards and guest satisfaction.
The Director of Housekeeping manages and oversees daily housekeeping operations of the housekeeping staff while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Specifically, you would be responsible for maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms to the highest standards.
The Director of Housekeeping is also responsible for maintaining close communications with all departments as well as with the General Manager to manage priorities and demands, resolve conflicts and ultimately ensure proper resort cleanliness.
Finally, the Director of Housekeeping manages daily systems use, budgeting, forecasting, department management, cost controls and overall profitability, policy & procedure implementation, enforcement, meeting participation, and facilitation.
_*Essential Function of Job:*_ Oversee and manage the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
Conduct regular inspections of the resort to ensure adherence to cleanliness and maintenance standards.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Notify maintenance of any needed repairs.
Responsible for inspecting rooms daily to ensure cleanliness standards are being met.
Creates morning work assignments to ensure all areas of resort are properly maintained in accordance with cleanliness standards.
Ensure that the Housekeeping Manager issues assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Ensures that operational practices are uniform and conform to departmental practices.
Manage operating expenses to maximize costs while providing excellent guest services.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
*Qualifications:* College degree from an Accredited institution in Resort Management, Hospitality, or Business Administration desired.
*Six (6) or more years of housekeeping management experience* *in a similar role – Preferably in a resort.
* *Working Conditions / Physical Demands / Knowledge / Skills / Abilities (KSA’s):* Command of the English language both written and verbal.
Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
Self-starting personality with an even disposition.
Always maintain a professional appearance and manner.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays, to accommodate the guests’ needs.
Ability to comprehend and follow instructions from supervisor.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
EDUCATION and EXPERIENCE High School Diploma or equivalent with at least one (1) year hospitality experience.
--------------------------------------------------------------------------------------------- Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.
Explore our hotels! Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
We Invest in Your Future Success! Become a department trainer Join our Job Coach Program.
Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).
Enjoy the Holidays! We offer Seven (6) paid holidays throughout the year.
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Paid Time Off (PTO) Celebrate You! Choose one (1) paid day of personal celebration each year to use however you choose “Performance Hospitality is an Equal Opportunity Employer.
All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, national origin, veteran, or disability status” Drug-free Workplace Job Type: Full-time Pay: $72,479.
45 - $83,136.
55 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Ability to Relocate: * Orlando, FL 32830: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 1905 Hotel Plaza Boulevard, Orlando, FL
• Post ID: 9070188489
