Description
Location: AdventHealth Celebration
Shift: Full-Time Day (Varied Shifts)
GENERAL SUMMARY:
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas.
These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc.
NSG must operate the cash register with speed and accuracy while providing world-class service.
This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned.
NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling.
It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors.
All sanitation, safety, cleanliness, food storage and food handling standards must be followed.
This role may be expected to clean and/or stock throughout the shift.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
· Demonstrates through behavior Adventhealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork
· Contributes to the 3 vital areas that are necessary for Adventhealth to grow and succeed:
· Outstanding customer service
· Cost conscience behaviors
· Quality and safety of products and work environment
· Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc.
· Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed
· Adheres to all sanitation and safety standards
· Performs cleaning and sanitizing duties according to established NS guideline
· Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out\ not throwing out product
· Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices
· Ensures availability of serving utensils, china, and carryout containers; keeps area stocked
· Performs other duties as assigned or directed to ensure a smooth operation of the department.
Follows Adventhealth Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards
Qualifications
KNOWLEDGE AND SKILLS REQUIRED:
· Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings.
· Ability to read, write and speak English effectively
PREFERRED KNOWLEDGE AND SKILLS
EDUCATION AND EXPERIENCE REQUIRED:
· N\A
PREFERRED EDUCATION AND EXPERIENCE:
· High School Diploma or G.
E.
D.
· Previous experience in the hospitality industry to include front of the house, back of the house and customer service
· Previous cash register\ cash handling experience
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
· N\A
PREFERRED LICENSURE OR REGISTRATION:
· Serv Safe or equivalent
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.