A Host presents a positive first impression of the restaurant's friendliness, excellent service and high standards.
The Host also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list; show Guests to their table and bid Guests farewell as they leave.
A Host performs light housekeeping duties such as cleaning menus and ensures restrooms are clean, stocked and orderly.
As a member of an energetic team, the Host may also need to answer the phones and allocate phone calls.
Availability must include nights and weekends.
*Responsibilities:*
* Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce server's name
* Use visual cues to seat Guests in either the bar or dining area depending on their preference
* Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
* Answer incoming calls to the restaurant and provide appropriate service
* Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
* Tend to special Guest needs and requests
* Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.
e.
notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
* Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
* Contribute to team effort by accomplishing related results as needed
*Requirements:*
* Must be able to read menus
* Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
* Must be able to clearly communicate Guests' needs to servers, Managers, etc.
* Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
* Must be able to walk and stand during entire shift
* Must be able to reach, bend, stoop and wipe
* Must be able to articulate clear greetings and farewells to Guests
* Must be able to understand requests for assistance
* Must be able to carry trays or supplies (10-30 lbs.
)
* A desire to help out where needed and work as part of a team
* Passion for providing extraordinary service
* The ability to thrive in a fast-paced environment
* An appetite for learning (and great food)
* Flexibility to work a variety of shifts
* Must be upbeat, outgoing and positive
* Must be able to assist Guests and possess great Guest relations skills
* Ability to work positively in a fast-paced environment
* Ability to stand/walk and stay focused and alert for extended periods of time
* Ability to work effectively within a team
* Ability to effectively communicate on the telephone.
PLEASE DO NOT APPLY IF YOU DO CANNOT WORK ON SATURDAY AND SUNDAY.
This is a restaurant environment and requires open weekend schedule availability.
You will not be considered for the position if you cannot work on the weekends.
\*Notice to Applicants: As required by Florida Law, this employer uses E-Verify to confirm employment authorization of new hires.
Job Types: Full-time, Part-time
Pay: $12.
00 - $14.
00 per hour
Benefits:
* 401(k) matching
* Employee discount
* Flexible schedule
* Paid time off
* Referral program
Shift:
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Weekends as needed
Experience:
* Restaurant Experience: 1 year (Preferred)
Work Location: In person