Job Title: Line Attendant
Reports To:Concept Manager/ Assistant Manager/ Supervisor
Department: Airport Operations
Status: Non-Exempt
Date:Nov 2023
Broad Functions: Responsible for greeting Guests, selling, and up selling, ringing up sales, preparing food, cleaning and maintenance of equipment, kitchen, and dining area.
Main Duties and Responsibilities:
Greets Guests
Provides excellent Guest service while driving store sales.
Ensures Guest needs are met, complaints are resolved, and service is quick and efficient.
Taking food and drink orders
Operates cash registers and receive payments from guests.
Rings up sales and reports voids immediately to store Supervisor or Manager
Familiar with different types of POS systems.
Ensures all products and displays are stocked.
Depending on your concept, food preparation may include craft sandwiches for customers according to recipe, cut and prep vegetables and meats, slice cold meats and cheese as needed using slicer, prepare salads and dressing, etc.
Rotates through the different stations of the concept including grill, salads, drinks, food prep, cash register, etc.
Must comply with all applicable sanitation, health, and personal hygiene standards.
Maintaining dining areas and kitchen areas including clearing and cleaning tables, emptying trash cans, and washing or vacuuming floors.
Responsible for the appropriate use of facility supplies and equipment to minimize loss, waste, injury, and fraud.
Removes trash and garbage and takes it to designated areas (ramp, tarmac).
Performs other related duties as assigned.
Skills and Qualifications:
High School Diploma
1 year of experience as cashier and cook/prep
1 year cash handling experience
Excellent oral and written communication Skills, must talk to the Guest about the menu, be able to engage Guests into purchasing, must be prompt to up sale and maximize sales.
Interpersonal Skills, outgoing, enthusiastic, dynamic.
Guest Service oriented must be able to identify Guest needs and likes to be able to drive sales effectively.
English language required.
Must have flexible schedule and be able to work any day including holidays and weekends.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear.
The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell.
The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 40 to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
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