As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the _Sprinkles Experience _for our guests and associates.
You will be a leader to your peers, and a role model of the Sprinkles culture.
If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
_*Perks of Working with Sprinkles:*_
* _Benefit options include Heath, Dental, Vision, Life, and 401K_
* _Daily Pay option available to associates_
* _Sprinkles Associate Card to sprinkle the joy to your family, friends, and community_
* _Opportunity to do good – Sprinkles partners with several charities and community organizations_
* _Family Friendly Hours_
* _Paid parental leave & paid time off_
* _Chance to be a part of special memories that happen daily in our bakery_
* _Development and growth opportunities_
*Responsibilities:*
* Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
* Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
* Deliver exceptional guest service within the standards of management and Sprinkles policies – Be a brand ambassador.
* Manage shift expectations and contribute to the _Sprinkles culture and experience_.
* Serve as a product expert by making recommendations as guests are ordering.
* Practice proper credit card cash handling procedures with a smile.
* Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
* Assist with all cleaning duties as stated on opening/closing and weekly checklists.
* Report to work as scheduled and fulfill requirements for duration of shift.
* Box, package, or plate cupcakes and other bakery goods as needed.
*Requirements:*
* A passion and love of the Sprinkles product, brand, and experience.
* A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
* Ability to work a varying schedule including some weekends and holidays.
* Ability to communicate verbally while understanding and following written and verbal instructions from management.
* Can work well under pressure while maintaining a consistent pace throughout your shift.
* Ability to be on your feet for hours at a time.
* Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
* Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
* The pay range for Kitchen Leaders is $17 - $19 an hour.
This position also is eligible for tips.
_\*Sprinkles is an Equal Opportunity Employer_
Job Type: Full-time
Pay: From $17.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 1 year
Restaurant type:
* Bakery
* Casual dining restaurant
* Fast casual restaurant
* Quick service & fast food restaurant
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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