Title: Starbucks Barista
Department: Food and Beverage
Location: Orlando, FL
Scope of Position
The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling orders.
He/she will provide guests with efficient, accurate and courteous service according to Caribe Royale Orlando Hotel standards.
Position Requirements
Professional demeanor appropriate for a luxury environment.
Able to handle a multitude of tasks in an intense, ever-changing environment.
Demonstrated ability to implement standards/procedures and sequence of service consistently.
Previous café experience preferred.
Responsibilities
Prepare beverages to customer specifications.
Make appropriate suggestion of food and beverages (employ suggestive selling and up selling technique).
Offer customer demonstrations and samples using brewing equipment.
Maintain clean and organized workspace.
Follow health, safety and sanitation guidelines for all products.
Follow store policy and procedures for operational flow at each station.
Follow standards for merchandising, stocking, rotating and storing products.
Follow cash handling procedures and cash register policies.
Contribute to store goals for increasing sales and improving profits.
Any other reasonable duties as required by management.
Education
High school diploma or GED
Skills and Abilities
Ability to communicate in the English language.
Second language is a plus.
Ability to work flexible schedules including holidays and weekends.
Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.
Physical Requirements
Able to work in a fast-paced environment.
Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds.
Requires standing/walking/reaching and bending throughout shift.
I acknowledge that I have reviewed the Barista job description.
This is a summary of the main responsibilities for this position.
Business demands dictate work hours and schedules.
Attendance and timeliness are a requirement of this position.
Management retains the discretion to add or change the duties of this position at any time, in order to meet our guests' needs.
I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance.
I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.
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