Junior Automation Analyst

*CENTRAL FLORIDA APPLICANTS ONLY | NO PHONE CALLS OR WALK-INS ACCEPTED* *Junior Automation Analyst* * *Compensation: $24-$33 per hour ($50k-70k Annual)* *WE PREVENT TECH RAGE®!* Join our dynamic team as a *Junior Automation Analyst* and embark on a journey of innovation, creativity, and career growth.
At Tech Rage IT, we are passionate about tackling the most challenging technical issues and empowering our team to learn and thrive.
As a *Junior Automation Analyst, *this is your opportunity to: * Utilize cutting-edge technologies, including AI, to automate manual processes and drive efficiency.
* Identify automation opportunities and craft innovative solutions to enhance operational workflows.
* Fast-track your learning journey and gain more experience within a year than you might elsewhere.
* Be part of a passionate team that fearlessly approaches complex technical issues, encouraging a collaborative and supportive work environment.
*As a Junior Automation Analyst, you will be expected to:* * Identify and develop innovative solutions for process automation.
* Analyze and document existing business processes, pinpointing areas for improvement and automation.
* Design, develop, and implement automation workflows using industry-leading tools.
* Perform data analysis to extract valuable insights, offering recommendations for process optimization.
* Monitor and troubleshoot automated processes to ensure seamless operations.
* Collaborate with team members to continuously refine automation strategies and best practices.
* Document automation workflows, guidelines, and standard operating procedures for effective knowledge sharing.
* Triage incoming support requests and provide backup Tier 1 IT support as needed.
* Maintain disciplined time tracking and management to achieve efficiency goals.
* Pursue continuous learning and certifications to stay abreast of new technologies and processes.
*QUALIFICATIONS:* * High School Diploma or equivalent * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
* *Minimum 1 year of stellar customer service experience*, demonstrating professionalism and courtesy.
* Demonstrated interest, education, or hands-on experience in Computer Science, MIS, and Information Technology, Engineering.
* Understanding of basic operations of computer hardware, software, and networking.
* Recent graduates are encouraged to apply.
* Experience with automation tools, scripting (PowerShell), and/or working with APIs, Robotic Process Automation (RPA).
* Knowledge and competency in Microsoft Power Platform tools (Power Automate, Power Apps, Power BI).
* Knowledge of AI technologies and their application in automation projects.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis and reporting.
* Basic programming knowledge (e.
g.
, Python, Java, VBA or similar languages) for process automation and data analysis.
* Curiosity and eagerness to learn new technologies, especially in process automation and AI.
* Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
* Excellent communication skills, both verbal and written, for effective collaboration.
* Strong attention to detail, ability to prioritize tasks, and work with precision in a fast-paced environment.
* Strong teamwork and interpersonal skills to contribute effectively in a collaborative setting.
* Adaptability and willingness to embrace change in a dynamic work environment.
* Customer-facing capabilities and the ability to work independently.
* Availability for 40 hours per week, Monday-Friday, 8 am to 5 pm.
* Able to report to the company’s office in Winter Springs, FL when scheduled.
* Wear company-provided shirt onsite.
* Successfully pass pre-employment verification checks.
*BONUS POINTS:* * Experience or knowledge in process automation and data analysis.
* Industry certifications.
* Previous automation experience (any combination of education and experience that has provided the necessary knowledge, skills, and abilities will be considered).
*WHY YOU SHOULD JOIN US:* * Remote and Onsite Work * Paid Time Off - 22 days per year * Health, Dental, and Vision Insurance * Retirement program with % match of salary * Industry Certifications Reimbursement * Mileage Reimbursement * Named a GrowFL Companies to Watch Honoree * Named a Channel Futures NextGen 101 Company * Named an OBJ Top Central Florida Technology Company * Named Seminole Business of the Year * Work in a positive, growing environment that promotes mentoring and career growth *OUR CORE VALUES REFLECT WHO WE ARE AND WHAT WE REPRESENT* * Get it done * Create raving fans * Own it * Develop our people * Trust ourselves & each other * Have humility * No Drama Automation Specialist, Automation Engineer, Entry Level, IT Support, Support Desk, IT Technician, Service Engineer, Field Technician, Level 1, Helpdesk, Information Technology, IT Help Desk Technician, RPA Developer, Robotic Process Automation, API Job Type: Full-time Pay: $24.
00 - $33.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Professional development assistance * Vision insurance Schedule: * Monday to Friday Application Question(s): * Answer YES if this statement is true: I can work both remotely and onsite at the company's Winter Springs office.
Work Location: Hybrid remote in Winter Springs, FL 32708