Build DevOps Support Engineer
DRE are EA's global automation specialists.
We are a team of more than 100 staff based in eight EA studios in North America and Europe.
We work with our internal customers (EA's game, engine, product, and content teams) and serve them by providing services related to Build & Test Automation, Continuous Integration, Metrics Reporting, and Virtual Infrastructure.
You would join the Development and Release Engineering team (DRE) as a Build DevOps Support Engineer.
You will work with Maxis teams around the globe, assisting with build and release automation, configuration management, and system maintenance.
You will report to the Engineering Manager for the DRE Maxis team.
You will work with us to cover a specific shift of 7am - 4pm Eastern time.
The position is open to remote, and is a great opportunity to grow your skills.
Responsibilities
Work with game teams around the globe to ensure automation meets requirements and availability needs
Maintain system health across multiple systems
Provide first-tier troubleshooting support for automation infrastructure
Report regular status on assigned tasks and emergencies for subsequent teams to continue troubleshooting
Document issues and solutions to help team members to improve processes and apply the solutions across a variety of different environments
Monitor dashboards and analyze metrics to improve automation systems
Desired Skills
Strong troubleshooting skills
Familiarity with Perforce and Git
Experience with Python
1+ years of experience in software development or equivalent experience
3+ years of tier-1 tech support or equivalent experience
Experience with distributed systems
We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more.
We believe amazing games and experiences start with teams as diverse as the players and communities we serve.
At Electronic Arts, the only limit is your imagination.
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