*Job Title: Production Support Analyst*
*Location: Orlando, FL (Onsite - Hybrid model)*
*Duration: 12+ Months*
*Must have:*
High-level scope of work and the skillset required.
4-5 years’ experience having worked extensively on SnowSQL, ETL development, Tableau and decent knowledge in API building using java script are ket skillset.
*Job Description:*
* Develop and implement pipelines that extract, transform, and load data into an information product that helps the organization reach its strategic goals
* Create and maintain scalable, high-performance data extract jobs
* Translate complex technical and functional requirements into detailed designs
* Ability to research, analyze and resolve operational issues in a timely manner
* Provide root cause analyses to identify and proactively prevent future issues
* Strong experience in working with large volumes of data to include integration, architecture, cleansing, and engineering
* Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits
* Working knowledge of APIs and Javascript
* Skill in creating and maintaining technical documentation to include runbook creation for routine or repeatable operations
* Possess excellent interpersonal skills to include teamwork, facilitation, and negotiation
* Ability to work independently or as part of a team to resolve issues
* Effective written and verbal communication skills
* Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions and communication.
* Actively own and coordinate issue resolution between departmental and support partners
* Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution
* Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate CE and departmental partners
* Communicate resolution of issues with CE and departmental partners based on agreed-upon time frames
* Develop and maintain data pipelines using ETL processes
* Automate File upload monitoring
*Required skills and qualifications*
* 3 years Experience with Snowfalke SQL
* 2 years experience with Tableau
* 1 year Experience with Python
* 1 year experience with Smartsheet Datamesh
* Understanding of data-warehousing and data-modeling techniques
* Knowledge of industry-wide visualization and analytics tools including Tableau
* Good interpersonal skills and positive attitude
* Ability to develop effective working relationships
*Preferred skills and qualifications*
* Degree in computer science, mathematics, or engineering
Job Type: Contract
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Ability to Commute:
* Orlando, FL 32801 (Required)
Ability to Relocate:
* Orlando, FL 32801: Relocate before starting work (Required)
Work Location: In person
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