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Production Support Analyst

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Posted : Wednesday, December 06, 2023 02:25 AM

*ob Title: Production Support Analyst* *Location: Orlando, FL (Onsite - Hybrid model)* *Bill rate: $55 to $58/hr C2C* *Must have:* Job Description: * Develop and implement pipelines that extract, transform, and load data into an information product that helps the organization reach its strategic goals * Create and maintain scalable, high-performance data extract jobs * Translate complex technical and functional requirements into detailed designs * Ability to research, analyze and resolve operational issues in a timely manner * Provide root cause analyses to identify and proactively prevent future issues * Strong experience in working with large volumes of data to include integration, architecture, cleansing, and engineering * Knowledge of production support concepts such incident reporting, testing, debugging, monitoring, and audits * Working knowledge of APIs and Javascript * Skill in creating and maintaining technical documentation to include runbook creation for routine or repeatable operations * Possess excellent interpersonal skills to include teamwork, facilitation, and negotiation * Ability to work independently or as part of a team to resolve issues * Effective written and verbal communication skills * Demonstrate an ability to work under pressure, manage competing priorities and meet or exceed expectations regarding issue identification, resolutions and communication.
* Actively own and coordinate issue resolution between departmental and support partners * Prioritize issues in alignment with Marketing and other affiliated partners who are dependent on issue resolution * Assess issues and communicate an ETA for issue resolution based on agreed-upon time frames to the appropriate CE and departmental partners * Communicate resolution of issues with CE and departmental partners based on agreed-upon time frames * Develop and maintain data pipelines using ETL processes * Automate File upload monitoring Required skills and qualifications * 3 years Experience with Snowfalke SQL * 2 years experience with Tableau * 1 year Experience with Python * 1 year experience with Smartsheet Datamesh * Understanding of data-warehousing and data-modeling techniques * Knowledge of industry-wide visualization and analytics tools including Tableau * Good interpersonal skills and positive attitude * Ability to develop effective working relationships Preferred skills and qualifications * Degree in computer science, mathematics, or engineering Job Types: Full-time, Contract Salary: $55.
00 - $58.
00 per hour Benefits: * 401(k) * 401(k) 5% Match * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Snowfalke: 3 years (Required) * Python: 2 years (Required) * Tableau: 1 year (Required) * Smartsheet Datamesh: 1 year (Required) Ability to Commute: * Orlando, FL 32801 (Required) Ability to Relocate: * Orlando, FL 32801: Relocate before starting work (Required) Work Location: In person

• Phone : NA

• Location : 201 Bay St, Orlando, FL

• Post ID: 9079513345


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