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Application Engineer – Application Support

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Posted : Tuesday, April 02, 2024 06:21 PM

Universal Orlando Resort Job ID: 601295 Category: Information Technology Career Type: Full-Time Location: Orlando, FL Here you can innovate.
Be part of a team that is proud to collaborate, develop, and deliver the most compelling entertainment experiences imaginable – both in our parks and behind the scenes! Universal Orlando Resort believes in-person collaboration is key to our success.
Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week.
Some remote opportunities are available within specific departments.
There are also roles that require being on-site full time.
You’ll learn more about this during the application process.
JOB SUMMARY: The Programmer Analyst’s role is to configure, define, develop, test, analyze, and maintain software applications in support of the achievement of business requirements.
This includes writing, coding, testing, analyzing and supporting software programs and applications.
The Programmer Analyst may also setup and maintain system administration and configuration for software systems.
MAJOR RESPONSIBILITIES: Liaise with other technical staff to assist in resolving problems with software products or company software systems.
Provide day-to-day application support on software systems at all Parks Technology locations.
Build and maintain system configuration of supported software systems adhering to defined standards Design, run and monitor software tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement and general debugging.
Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.
EDUCATION: High school degree or GED is required.
Bachelor’s degree is preferred- MIS, Computer Science, IT, Business.
EXPERIENCE: Minimum of 3-5 years of work experience in IT, preferred in IT Support role Understanding of SQL database and query best practices including triggers, stored procedures and reporting using SQL Server Reporting Services preferred Qualified candidates must have a well-rounded background in DNS architecture, high availability / load balanced environment support, Windows Server / IIS architecture, and familiarity with configuring and maintaining .
NET applications.
Experience working with an inventory management / entitlement system, like the Gateway Ticketing suite, is preferred.
Experience working both independently and in a team-oriented, collaborative environment Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity.
All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando.
No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort.
Here you can.
Universal Orlando is an equal opportunity employer.
Universal elements and all related indicia TM & © 2023 Universal Studios.
Life at Universal Orlando Our Values Diversity & Inclusion Community Involvement Benefits Perks

• Phone : NA

• Location : Orlando, FL

• Post ID: 9039301548


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