Joseph Silverberg
Restaurant Manager - Food & Beverage
1420 Quenton Drive, Apopka Fl.
32703
Looking for a position with a company that can offer me a challenge and use my experience to help me
accomplish my goals.
The guest experience is very important to the business as it improves operations,
processes, and customer satisfaction.
Skills relied on are being diplomatic and fair, communicating as clearly
and as often as necessary.
WORK EXPERIENCE
Manager
Froggers Grill & Bar/RG Brewski's - Apopka, FL - March 2007 to October 2019
- FOH Manager
Responsible for day to day operations from opening to closing of this $1.
8 million restaurant and bar.
Hiring, training, & scheduling of employees.
Focused on customer service and marketing.
* Achieved optimal levels of personal performance and accomplishments.
* Developed policies and procedures to improve departments.
* Communicate openly, forcefully, and effectively avoided communication breakdowns.
* Kept informed of the latest trends and developments through internet research and periodicals.
Manager
Gator's Dockside - Eustis, FL - December 2003 to March 2007
Managed front of house operations, including bartenders, servers, and hostesses.
Inventory of the bar and
Ordering, training, and scheduling.
Opening and closing the restaurant including setting up the cash draws,
Floor plans and pre-shifts meetings with staff prior to each shift.
* Made accurate predictions about future trends directions and developments.
* Displayed the ability to achieve desired results through training.
* Have a strong ability to analyze problems while using a shopping service.
* Excelled in effective and positive communications with staff and guests.
* Close attention to monitoring budget variances and planned appropriate adjustments.
* Conveyed a favorable image of the organization.
General Manager
Abblitt Corp.
D/B/A Krystal Hamburger - Buford, GA - September 2000 to October 2003
Supervised, motivated, and monitored team performance.
Maintained budgets thru forecasting sales trends.
Recruited and trained staff which elevated standards of quality.
Trained and guided new managers/ shift
Leaders for other stores within the 6 units in the franchise.
* Did standard assessment on stores to improve service and sales.
* Projected a positive image with corporate administrators.
* Established competent performance through training and cross training.
Assistant General Manager
Roadhouse Grill - Duluth, GA - February 1999 to July 2000
Rotation of front & back of the house mgmt.
duties.
Oversaw all aspects of the stores day to day operation.
Hiring and scheduling of various departments.
Maintained budgets, P&L, and money handling.
Responsible
for food & beverage costs, inventories and payroll.
* Sales of $85,000(+) a week being the 2nd busiest store out of 89 others.
* Achieved awards for managerial excellence.
* Developed strong cost control measures to ensure desired results through cross training.
* Encouraged decision making at all possible levels.
EDUCATION
Criminal Justice
Broward Community College - Coconut Creek, FL
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