Patient Advocate (Legal Background)

At Asbestos.
com, we invest in ourselves and our community.
Since 2006, Mesothelioma Center at Asbestos.
com team has been helping connect people impacted by mesothelioma and asbestos exposure with reliable information, world-class treatment, legal services, and so much more in the heart of downtown Orlando.
Asbestos.
com covers 100% of the premium cost for employee-only medical coverage for all full-time team members! We also offer 100% employer paid short- and long-term disability insurance, competitive compensation, paid time off, 20 days of paid parental leave after the first 90 days, a 401k retirement plan, paid volunteer opportunities and more! Our office embraces a flexible workplace which consists of work-from-home opportunities with in-office days to maximize team collaboration.
About This Role The Patient Advocate will assist in guiding and supporting individuals, particularly veterans, who are navigating complex legal and healthcare diagnosis from an asbestos exposure, while supporting the company’s mission, vision and values.
Day-to-Day Monitor the inbound call queue from Asbestos.
com users Conduct follow up with patients Ensure that we have met patient needs and provided a high level of quality care and services Make follow up calls and send follow up emails about quality control of doctor, treatment center and Meso Center services and experiences Identify and assess patient’s need for resources and/or support Ability to work in collaboratively, independently and/or remotely Team Impact Work collaboratively with team members in your department and cross-departmentally to gain diverse viewpoints.
This is an essential investment into our culture and includes identifying needs, pooling strengths and insights and evaluating data for inclusive goal completion to benefit the team and company's strategic goals.
Willingness to embrace change Physical attendance at team meetings as required This position will have a wide reach within the company and a great deal of emphasis is placed on the person in their role to reflect the company mission Ensure compliance with all operational objectives and procedures concerning securing business continuity for the company Properly understand user, partner, and/or business needs and take action necessary to correct any issues that arise Qualifications Bachelor's degree in legal or paralegal studies or a related field (Master's degree preferred) Legal experience, with a focus in medical/healthcare claims, veterans' rights, and/or disability claims preferred Understanding of veterans' needs and the VA system (for roles focused on veterans) Strong knowledge of administrative workings of hospitals and treatment facilities High level of attention to detail with quality results Disciplined, with the ability to work independently Strong verbal and written communication skills Willingness and ability to work varying shifts, extended hours, or overtime when business needs dictate MS Office Suite and email proficiency Must possess a valid driver’s license Must be able to travel to the office for team collaboration and other business functions, as needed Why Work @ Asbestos.
com? Our Mission and Vision: The Mesothelioma Center at Asbestos.
com is the nation's most trusted mesothelioma resource.
As an advocacy organization, we are here to help those impacted by mesothelioma, a rare, asbestos-caused cancer.
We believe we will achieve this by connecting people to extraordinary resources.
Our Team: The Mesothelioma Center at Asbestos.
com's core talent is exceptional.
Our team is dedicated to raising awareness of mesothelioma and other asbestos-related diseases.
We do this by partnering with other organizations looking to raise awareness about this debilitating cancer.
Our Culture: We’re a close-knit, interactive company with a passion to build something special.
We offer a vibrant and fun culture that focuses on relationships and collaboration.
Throughout the year, we host unique, fun events where we celebrate our successes.
We donate our time and talents to helping our community at large.
Our Flexible Workplace: Our flexible workplace model consists of work-from-home opportunities with in-office days to maximize team collaboration.
We believe in offering ongoing flexibility when it comes to the things that happen in life, like childcare, doctor appointments and the joys of homeownership! Our Office: Our state-of-the-art workplace, which we designed and own ourselves, offers a unique break room with complimentary Xbox, arcade games, hot beverages on demand, fountain drinks, and a robust snack bar! If this sounds interesting to you, please submit your resume! SBEkGbtVGl