Assistant Community Manager - Bainbridge Mission Pointe

Let's Grow Together! We create properties where residents can pursue better lives; we want to offer the same optimistic point-of-view to our employees.
At The Bainbridge Companies, we take pride in recognizing talent and offering the resources to develop it.
We believe the best path to create exceptional living for our residents is giving our Bainbridge employees opportunities to grow.
Realize Your Potential! If you're ready to make your next career move, we’re always looking for new team members to make our current and future properties better places to live.
Discover where your expertise and talents might fit within our organization.
Work With Us! While we build better places to live, we're building careers.
The Assistant Community Manager is second-in-command to the Community Manager and is responsible for managing the overall day-to-day operations of the leasing office.
You must provide strong leadership and act as a coach and mentor to the leasing team.
Keep apprised of market trends and conditions, track leads, develop and maintain positive relationships with residents and coworkers, prepare leasing, eviction and other paperwork, and participate in planning and organizing unique projects and events for the community.
Bainbridge’s Assistant Community Managers have proficient communication skills, cultivate long-term relationships and are prepared to anticipate our customers needs while Creating Exceptional Living Environments.
Responsibilities Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits, and preparing financial reports.
Completes all transactions in the appropriate property management system and works closely with the accounting department to identify and trace transactions that do not reconcile to bank records.
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate chart of account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
Enters all approved bills into the property accounting system in accordance with the appropriate processes and procedures, scans all invoices to the community’s data drive, and submits to accounting for processing.
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the property as required in court hearings and eviction proceedings.
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
This includes the ability to work in a stressful environment and work peacefully with co-workers and residents.
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
May assist and/or support leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by greeting prospective residents face-to-face, gathering information about the prospect via the guest card, showing ready apartments and models, closing, and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
Must conduct business in accordance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.
Requirements A minimum of 2 years of related Property Management & leasing experience.
Knowledge of RealPage, YieldStar, or Yardi property management software preferred.
A High School education or equivalent.
Valid driver’s license and current automobile insurance are required.
Ability to fluently read and write in English.
Certified Apartment Leasing Professional (CALP) is a plus.
Benefits Medical, Dental, and Vision Benefits FSA, EAP, 401k Plans Life & Disability Benefits Paid Time Off Competitive Salary and MORE! The Bainbridge Companies is an Equal Opportunity Employer!