Marketing Operations Manager-Onsite

AdventHealth All the benefits and perks you need for you and your family: · Benefits from Day One · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger.
It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.
AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
All while understanding that together we are even better.
Shift : Monday-Friday Job Location : Onsite The role you’ll contribute: The Manager of Marketing Operations leads advancement of the combined, corporate and CFD marketing operating model while performing the function of chief of staff for the CMO.
Individual exhibits collaborative partnership with market.
Serves as a champion for marketing and responsible for building and maintaining strong lines of communication between stakeholders.
Lead internal marketing team communications and build project management structures associated with successfully deploying marketing initiatives and strengthening the role of marketing leadership and the marketing operating model.
Activities and competencies include strategic communication, project management, building professional networks, change management, client management, and performance management.
These activities include learning business operations and structures, championing marketing development strategies, maintaining data organization, providing analysis, identifying and resolving issues and risks.
The value you’ll bring to the team: · Drive development of system Marketing operation processes for strategic initiatives and critical projects by structuring complex activities into phased workstreams and deliverables.
Direct appropriate governance cadence and successful initiative tracking system to ensure project goals and objectives are achieved within the project scope and timeframe established.
· Responsible for internal marketing team communication strategies to drive alignment across the united corporate and CFD teams as well as all marketing leaders throughout the organization.
This is to include communication needs outlined by the CMO, such as emails, newsletters, articles, and presentations ensuring the planning, development, and execution of marketing communications reinforce a positive image, support change management needs, and are clear, disseminated in a timely manner, and consider all audiences/levels in the market to address unique needs.
· Align with CMO in development, management, and execution of the CMO’s agenda and strategy and leadership of departments and initiatives to include partnership with internal and external entities.
Serving as chief of staff to build continuity, create presentations, and oversee senior executive and other leaderships meeting agendas to ensure topics are brought for review in alignment with timelines and follow up activities are executed appropriately · Develop systems and manage processes to strengthen marketing leadership’s effectiveness, development, leadership pipeline and network.
· Lead projects as needed to support marketing leaderships’ strategies; Identifies specific plan deliverables, milestones, and required tasks needed for individual project success; Leads the development of project plans, timeline, and status updates; Maintains standards and templates; Provides timely, relevant updates to varying audiences · Partner and engage with marketing and communications colleagues including teams within the corporate strategy teams; Partnering with key leaders across the organization to provide solutions, foster collaboration, and build relationships to thoroughly understand and meet needs and objectives and to create plans specific to the needs identified, provide updates on results and adjusts strategy and communications approach as necessary; Engage stakeholders and subject matter experts in meetings to better understand how to more effectively support marketing leadership and their competency development · Oversee change communication efforts in marketing related to technology updates, new system-wide policy and process implementation, and execution of the strategic initiatives with communications such as emails, toolkits, and other mediums.
· Develop and oversee process to clarify, research, communicate, and document the requirements of requests/issues; track and manage questions, concerns, and requests to ensure timely and agreed issue resolutions and solutions, in management of positive stakeholder experiences; Identifies, tracks, and reports issues and risks to ensure appropriate resolution strategies are employed; Assists in identifying and analyzing risk mitigation tactics · Provide direct oversight to all executive and administrative assistants in the combined corporate and CFD marketing department.
· Carry out tasks as assigned by CMO; Shows flexibility and tolerance for ambiguity and varying priorities · Recommend actions and exercises discretion regarding key business processes; Shows initiative and acts independently to resolve problems, manage multiple priorities, and follow through on projects/tasks to completion · Actively manage service provider / vendor relationships to resolve issues and facilitate escalation as necessary.
Remain abreast of national trends in human resources and healthcare markets.
Qualifications The expertise and experiences you’ll need to succeed: KNOWLEDGE AND SKILLS REQUIRED: · Ability to conduct research and to analyze and synthesize data from multiple sources.
· Ability to design, structure, implement and oversee multiple projects and teams simultaneously and effectively collaborate with cross-functional teams and external parties, including executives, employees, physicians and consumers.
· Ability to identify opportunities and solve problems.
· Comfort with ambiguity and creating structure.
· Strong attention to detail and ability to organize and synthesize a broad set of information.
· Excellent judgment, analytical and interpersonal skills, and written, presentation and verbal communication skills · Ability to work in a matrix-management environment to achieve organizational goals.
· Understanding and knowledge of the general principles and practices of healthcare administration and marketing · Ability to establish and maintain strong relationships; Ability to quickly build relationships and diplomatically negotiate common approach; Ability to interact with all levels of management; Ability to work collaboratively and individually to achieve stated goals · Highly proficient in Microsoft Word, Outlook, Excel, and PowerPoint · Experience with project management methodologies EDUCATION AND EXPERIENCE REQUIRED: · Bachelor’s Degree · 3 years in healthcare and/or marketing experience or equivalent · Experience working with diverse teams, managing events and projects EDUCATION AND EXPERIENCE PREFERRED: · MBA or equivalent · 5 years management experience or equivalent · Experience in healthcare marketing leadership · Experience in mentoring project managers LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: · Project Management Professional (PMP) certification · Lean/Six Sigma Certification · Change Management (Prosci) certification.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
The salary range reflects the anticipated base pay range for this position.
Individual compensation is determined based on skills, experience and other relevant factors within this pay range.
The minimums and maximums for each position may vary based on geographical location.
Category: Marketing & Communications Organization: AdventHealth Corporate Schedule: Full-time Shift: 1 - Day Req ID: 24011471 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.